Welcome to a2 Milk™ customer care

Phone
Toll free: 1-833-919-0317
Postal address
601-4180 Lougheed Highway Burnaby, BC V5C 6A7

Have a question or suggestion? We’d love to hear from you

Frequently asked questions

There are 2 main types of beta-casein protein, A1 and A2.  a2 Milk™ is real milk that comes from cows that naturally produce only the A2 protein and no A1.  Published research suggests that a2 Milk™ may help some people avoid discomfort.  Learn more.

Our milk comes from cows that naturally produce only the A2 protein type (A1 protein free), which may help some people avoid discomfort. You should not drink a2 Milk™ if you are allergic to milk or have been medically diagnosed with lactose intolerance.

Validus Animal Welfare Review Certification is awarded to farms that follow strict guidelines concerning the ways and conditions in which animals are raised for meat and dairy. Farms receiving animal welfare certification undergo a detailed assessment and audit of their on-farm practices, including proper animal handling and management, herd health procedures and care and housing that promotes animal comfort and cleanliness. You can visit ValidusCertified.com to learn more.

Yes, all of our products contain the same amount of lactose as ordinary cows' milk. a2 Milk™ is 100% Canadian milk that may be easier on digestion and may help some avoid discomfort because it comes from cows that naturally produce only the A2 protein and no A1. Published research suggests that a2 Milk™ may help some people avoid discomfort.

Copyright © 2020 The a2 Milk Company Limited

a2 Milk™ is not suitable for anyone medically diagnosed with lactose intolerance, galactosaemia or cows’ milk allergy

“a2 Milk™“, “a2™“, “True a2®“, and “The a2 Milk Company™” are trademarks of The a2 Milk Company Limited